Account Manager

👋 Who We Are

At Prioticket, we're not your average Travel Technology company, and we don’t want to be. We challenge the norm, celebrate every win, grow sustainably, and make bold yet mindful decisions.Our values guide us every step of the way:Celebrate Success: we recognize progress and cheer each other on.

Embrace Change: we evolve quickly and adapt even faster.

Follow No Conventions: we think differently and challenge the status quo.

Be Mindful: we make thoughtful decisions with long-term impact in mind.

Come Prepared: we’re results-driven and intentional in everything we do.

If this sounds like your kind of environment, keep reading.

🎯 The Role: Account Manager

As an Account Manager, you’ll be the trusted advisor and main point of contact for our partners. You’ll build strong relationships, align their goals with our solutions, and ensure they get the most value out of Prioticket. You’ll collaborate with Business Development, Product, and Support to create exceptional partner experiences while driving measurable growth.

🤝 What You'll Do

1. Build strong, healthy relationships with partners and work to understand their goals, needs, and challenges.
2. Act as a bridge between our company and our partners, ensuring smooth communication and aligned expectations.
3. Set annual goals with partners and create action plans to reach (and exceed) them.
4. Educate partners on our products, updates, and best practices to empower them to achieve maximum value.
5. Use data and insights to guide strategic decisions and continuously improve performance.
6. Upsell and position products effectively based on partner needs and business objectives.
7. Maintain accurate partner records and documentation to keep everyone aligned.
8. Keep track of progress, celebrate wins, and identify new opportunities.

💡 What We're Looking For

1. Experience in a customer-facing role (Account Manager, Customer Success, or B2B Sales).
   
2. Proven experience working in a target-driven environment where performance is measured by KPIs and results.
3. Exceptional communication and interpersonal skills (in English) that allow you to build trust, persuade, and influence stakeholders at all levels.
4. Outstanding organizational skills with a proven ability to manage multiple accounts in a proactive, self-starting manner.
5. A highly analytical and data-driven mindset: you love digging into metrics and turning them into strategy.
6. A natural talent for strategic and commercial thinking; you are solution-oriented and can spot new opportunities.
7. Dive deep into understanding what clients truly desire.

🙋  Bonus Points if you have

• Experience in the travel, tourism, or SaaS industry.
• Knowledgeable about API connectivity.
• Project management experience.
• Experience working with Jira or similar applications
• You’re based in Amsterdam or nearby

🌟 What Success Looks Like

• Partners feel supported, informed, and empowered to grow with Prioticket.
• Partner goals are consistently met through strategic planning and execution.
• Teams work in alignment to deliver exceptional results.
• Upselling and adoption opportunities are identified and pursued thoughtfully.
• Partner feedback helps shape the future of our products and services.

🤩 What’s in it for you?

• A key position in a growing company with self-driven, talented, and fun colleagues.
• All required hardware will be made available.
• Working directly across from Amsterdam Central Station. 
• Travel expenses are covered.
• Lunch at the office is on us, every single day.
• Friday drinks to unwind and connect with the team.
• Monthly team events and activities (Go-karting, wine tastings, parties).
• A salary of €3,000 - €4,000 EUR per month, depending on experience, based on a 40-hour workweek.
• A day off on your birthday.
• Yearly budget for training purposes.

🚀 Why Join Us?

At Prioticket, you’ll join a team that values impact, creativity, and growth. We celebrate our wins, learn from challenges, and push boundaries together. This is your chance to make a meaningful difference in the travel technology space while growing your career.

👉 Ready to Apply?

We’d love to hear from you! Send your CV and a short note on why you’d be a great fit for Prioticket to careers@prioticket.com. We will get in touch with you as soon as possible!