Allow your customer to manage their booking within the customer portal. Enable upgrade and upsell options to increase conversion and share updates about your experience in their online account.
Create a personalized online experience for each of your customers by enabling the customer portal on a first booking. Including the option for combination tickets, and itineraries, the customer portal is proven to increase conversion.
Activate pre-visit or upon first booking, the customer portal is the tool to show what your destination has to offer within the personal account of the customer. Give them a reason to come back and make all their purchases within this portal.
Upgrade and upsell
The Customer Portal is proven to be the tool for upgrades of existing bookings and upsell of additional products.
Amendment of bookings
Reduce the pressure on your customer service team by allowing the customer to amend their own bookings.
Cancellation of bookings
You can allow your customer to cancel their bookings within the cancellation policy of the booked product.
Share up-to-date product information, FAQs, and relevant notifications within the customer portal.
No need to resend tickets or receipts, within the customer portal the customer will find all relevant documentation.
Improve customer service and reduce contact requests
Responsive flow for mobile, tablet, and PC
Automatically activated upon the first bookings
White-label to match your brand identity
Also available for the memberships module